Welcome to Return & Refund Policy – Qyswa, and firstly, we aim to provide a fair, smooth, and transparent return and refund experience for every customer.
Return & Refund Policy Qyswa Online Store – Eligible Products
Firstly, returns are accepted for products that are unused, undamaged, and in original packaging. Moreover, items such as clothing, fashion accessories, kitchen accessories, and non-personal use products are generally eligible for return if they meet our inspection requirements. In addition, customers must provide proof of purchase for verification. Therefore, only approved items that pass quality checks are accepted for return or refund. Furthermore, size issues or wrong items delivered by us are also eligible for return or exchange.
Return & Refund Policy Qyswa Online Store – Non-Eligible Products
However, certain items cannot be returned or refunded due to hygiene and safety reasons. For example, perfumes once opened, skincare products after use, cosmetics, and sealed hygiene-sensitive items are not eligible for return. Moreover, discounted or sale items may also be non-returnable unless damaged or incorrect. Similarly, products without original packaging or signs of use will not be accepted. Therefore, customers are advised to carefully review product details before purchase.
Return & Refund Process
Initially, customers must contact our support team to request a return. After that, our team reviews the request and provides instructions. Moreover, inspection may be required before approval. Consequently, approved refunds are processed through the original payment method or store credit.
Additional Notes
Furthermore, shipping charges are generally non-refundable unless the error is from our side. In addition, courier delays are outside our control, although we always assist in resolving issues.
Customer Support
Finally, we are committed to handling all return requests fairly. Therefore, customers can always contact us for quick assistance and support.